Refund Procedures

AppCard Appointments

AppCard Appointments

AppCard Appointments

The AppCard Office is currently open by appointment only, Monday-Friday.

To schedule an appointment, please make sure that you have submitted your photo per the instructions. If you have lost your AppCard, you do NOT need to submit a new photo. Please see the Lost AppCard Section for more information.

Once you have submitted your photo, you may schedule an appointment to pick up your photo. You must be logged in to your appstate email to schedule an appointment.

Meal Plan Refund Procedures

  • Spring 2021 Only: Prorated refunds for the period of the Spring semester when students were not eligible to live on campus (January 19-January 27) are being processed. Students should see this prorated refund on their Student Accounts no more than 2 weeks after February 12.
  • Refunds for Meal Plans will be made only in the case of official withdrawal from the University during a semester. The money refunded will be from the current semester only. Money from the prior semester will not be refunded. For questions regarding official withdrawal, please contact the Registrar's Office.
  • Meal Plan balances carry over from summer to fall and from fall to spring semesters. The last day to use Meal Plan balances is Spring Commencement.
  • Any balance remaining after Spring Commencement is non-refundable and will not carry over into summer sessions or the fall semester.

Campus Cash Refund Procedures

  • Full refunds for Campus Cash will be made only in the case of official withdrawal from the University during a semester. For questions regarding official withdrawal, please contact the Registrar's Office.
  • Account balances carry over each year that a student is enrolled at Appalachian.
  • At separation, Campus Cash balances greater than $15.00 can be refunded if requested. A fee applies. For example, an Campus Cash account with a $15.00 balance would receive a $5.00 refund; a $110.00 balance would receive a $100.00 refund.
  • Request for refunds must be made through the AppCard Office in Trivette Hall. The telephone number to request a refund is 828-262-6141. Refunds will be issued from the Student Accounts Office in John E. Thomas Hall.