Refund Procedures

AppCard Appointments

AppCard Appointments

AppCard Appointments

The AppCard Office is currently open by appointment only, Monday-Friday.
November 30 - December 11: 8am-12pm and 1pm-4:30pm
December 14 - January 1: CLOSED
January 4 - January 15: 8am-12pm and 1pm-4:30pm
January 18: CLOSED
January 19: resumes regular operating hours for Spring semester

To schedule an appointment, please make sure that you have submitted your photo per the instructions. If you have lost your AppCard, you do NOT need to submit a new photo. Please see the Lost AppCard Section for more information.

Once you have submitted your photo, you may schedule an appointment to pick up your photo. You must be logged in to your appstate email to schedule an appointment.

Meal Plan Refund Procedures

  • Spring 2021 Only: Meal Plans will be prorated based on the first date students are eligible to return to campus for Spring 2021 semester. Refunds will be processed after move-in. If you have questions about meal plans, please contact us at
  • Refunds for Meal Plans will be made only in the case of official withdrawal from the University during a semester. The money refunded will be from the current semester only. Money from the prior semester will not be refunded. For questions regarding official withdrawal, please contact the Registrar's Office.
  • Meal Plan balances carry over from summer to fall and from fall to spring semesters. The last day to use Meal Plan balances is Spring Commencement.
  • Any balance remaining after Spring Commencement is non-refundable and will not carry over into summer sessions or the fall semester.

Campus Cash Refund Procedures

  • Full refunds for Campus Cash will be made only in the case of official withdrawal from the University during a semester. For questions regarding official withdrawal, please contact the Registrar's Office.
  • Account balances carry over each year that a student is enrolled at Appalachian.
  • At separation, Campus Cash balances greater than $55.00 can be refunded if requested. A $50.00 fee applies. For example, an Campus Cash account with a $55.00 balance would receive a $5.00 refund; a $110.00 balance would receive a $60.00 refund.
  • Refunds will be given once a year to students who request it by the last business day prior to Spring Commencement.
  • Request for refunds must be made through the AppCard Office in Trivette Hall. The telephone number to request a refund is 828-262-6141. Refunds will be issued from the Student Accounts Office in John E. Thomas Hall.