AppCard

Replacement AppCards

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Lost or Stolen Physical Cards

  • After hours and on weekends, log into your AppCard Services Online to deactivate your AppCard online.
  • Report the lost or stolen ID immediately to the AppCard Office (appcardoffice@appstate.edu). Make the subject line LOST AppCard and the email includes Name, Banner ID, and Date of Birth.
  • The person to whom the AppCard is issued is responsible for its use, including any misuse. If your ID is lost or stolen, you will be held responsible until it is reported lost or stolen.
  • Once a new AppCard is made, your accounts are reactivated. Lost cards remain inactive.

There is a nominal fee for replacement physical AppCards.

Damaged or Elective Replacement IDs

Normal Wear & Tear - free of charge

  • If the damage to your ID is normal wear and tear (picture or name has faded, the magnetic strip is worn or the ID has become demagnetized or the ID is broken).
  • The old ID must be surrendered at the time of replacement.
  • The ID must be identifiable by picture, name, or readable in our scanners to be replaced.

Damage Caused by User - $25.00 replacement

  • If the damage is caused by the cardholder, (unreadable in our scanners due to being hole punched, chewed, washed in the laundry, etc.), there is a nominal fee for a replacement ID. 

Elective Replacement IDs - $25.00 replacement

  • If you elect to have a new AppCard issued for reasons not relating to normal wear and tear (name change, new picture), there is a nominal fee for a replacement ID.
  • The name on your AppCard must match your legal name in Banner. If you legally change your name, you must notify Admissions or Human Resources prior to requesting a new AppCard.